Refund policy

By Dana Ashli strives to provide a wonderful experience for every customer. If there is an issue with your order, returns may be accepted for eligible items.

To be eligible for a return, item(s) must be unused and in their original packaging. Return requests must be made within 7 days of delivery.

All sales are final outside of the conditions listed above.

Please note: All custom pieces are final sale and cannot be returned or exchanged.

If you need assistance with your order, please email hello@bydanaashli.com